Role Purpose

HSBC Digital Solutions is a global team of over 3,500 technologists and innovators dedicated to building digital solutions that impact over 41 million customers worldwide. We're developing cutting-edge mobile apps, online
experiences, and secure technology platforms, driving innovation in a data-driven world. Join our cross-functional team and play a key role in transforming our digital capabilities.

Architect and command the digital future for the Americas. You will own the product strategy and execution for our digital platforms (Mobile, Web) and build a world-class, API-first ecosystem that drives business growth
and delivers a seamless customer experience. As a key member of the Americas Tech command staff, you will transform our digital capabilities from a maintenance function into a primary engine for innovation and
commercial success. You will pioneer the integration of Artificial Intelligence and advanced human-AI collaboration models to create hyper-personalized, predictive, and intelligent digital experiences for our customers.

Key Responsabilities

Co-Own the Digital Product Roadmap: Co-Define and execute the end-to-end product strategy and roadmap for the Americas, from ideation and customer research to launch and data-driven iteration, ensuring it aligns with customer needs and commercial goals.
Architect the Americas API Ecosystem: Lead the design and implementation of a modern, scalable API ecosystem. Drive an API-first culture across the organization to unlock new business models, foster innovation, and accelerate speed-to-market.
Pioneer AI-Driven Digital Experiences: Champion and lead the integration of AI/ML models into our digital products. Leverage advanced AI strategic partners (e.g., MCP) to synthesize market intelligence, accelerate decision-making, and identify novel product opportunities.
Lead a "ONE Team" of Product Engineering: Command a cross-functional team of approximately 60 technologists across the US, India, China and Mexico. Forge a high-performance "ONE Team" culture of ownership, radical accountability, and customer obsession to deliver a world-class, secure, and stable digital experience.
Drive Commercial Outcomes: Partner with business leaders to translate digital strategy directly into measurable business growth, customer acquisition, and revenue targets.