**Job Description :** **Location** : Milan **Reports to:** Marketing Director **Function:** Marketing – Consumer Planning, Digital, Media & Content **About us** Diageo is the world’s leading premium drinks company with an outstanding collection of brands, such as Johnnie Walker, Smirnoff, Baileys, Captain Morgan, Tanqueray and Guinness. Our purpose – Celebrating life, every day, everywhere – has a meaningful role in our company, for our people, our diversity, our brands, in how we perform and how we build shared value. **About the role** As Head of Consumer Connections, you will manage the end-to-end strategy and execution of how we connect with consumers and shoppers - from insight to impact. This is a unique, hybrid leadership role combining consumer & shopper planning, data analytics, content strategy, and digital & media activation. You’ll be the voice of the consumer at every connection point—from the spark of insight through to paid media, influencer strategies, retail activation, and content excellence. **Your Key Responsibilities** + Lead the consumer & shopper insights strategy for the market —translating cultural, behavioral, and data-driven insights into actionable plans that drive brand growth. + Define and embed the full-funnel connections strategy, linking brand strategy, consumer behavior and precision media planning. + Own the digital and media ecosystem—working with global and regional teams to activate content, media, search, CRM and influencer strategies across platforms. + Champion shopper planning excellence, influencing retail touchpoints, ecommerce and omnichannel journeys with the right insights and data tools. + Inspire content creation and advocacy—connecting Culture & Entertainment with purposeful storytelling that resonates with the next generation of consumers. + Shape the performance marketing and data roadmap, aligning KPIs and measurement frameworks with brand goals and commercial outcomes. + Lead cross-functional collaboration with Marketing, Commercial, Global Digital, and external agency partners to deliver breakthrough work. + Act as a change agent and thought leader—building capabilities, sharing best practices and elevating the role of data and connection planning within the business. **About you** + Proven leadership experience in consumer insights, digital marketing, shopper strategy or media planning—ideally within CPG, beverages, or lifestyle brands. + Deep command of category growth and brand-building fundamentals + Strong commercial and strategic business sense + Expertise in marketing effectiveness principles + Informed perspective on media planning and sufficiency to guide strategic decisions + Grasp on trends and culture + Strategic mentality with deep understanding of consumer journeys, digital platforms, and content ecosystems. + Analytical strength—able to work comfortably with data, performance dashboards and CRM systems. + Passion for culture, creativity and innovation, with the ability to bring together logic and magic in brand storytelling. + Exceptional collaborator and influencer—able to work across multiple teams and markets with clarity and energy. + Fluent in English, and fluent in Italian a strong plus. **Our Offer** + An inclusive company culture that puts employees and their development first + A competitive salary with bonus and many benefits that suit your lifestyle + An industry leading parental leave policy + …and of course, THE best colleagues! Celebrating our inclusive and diverse culture is core to Diageo’s purpose of “celebrating life every day everywhere”. This purpose is, in itself, inclusive in nature, as it values everybody irrespective of background, disability, religion, gender identity, sexuality or ethnicity. We know that for Diageo to thrive and to realize its ambition, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the 180 countries in which we operate and to reflect our broad consumer base. Flexibility is key to success in our business and many of our staff work flexibly in many different ways, including part-time, compressed hours, flexible location. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process and to perform essential job functions. Don’t let anything stop you from applying! **Worker Type :** Regular **Primary Location:** Turin **Additional Locations :** **Job Posting Start Date :** 2025-07-22 With over 200 brands sold in more than 180 countries, we’re the world’s leading premium drinks company. Every day, over 30,000 talented people come together at Diageo to create the magic behind our much-loved brands. From iconic names to innovative newcomers – the brands we’re building are rooted in culture and local communities. Our ambition is to be one of the best performing, most trusted and most respected consumer products companies in the world. Our founders, such as Arthur Guinness, John Walker, and Charles Tanqueray, were visionary entrepreneurs whose brilliant minds helped shape the alcohol industry. And through our people, their legacy lives on. Join us, and you’ll collaborate with talented people from all corners of the world. Together, you’ll innovate and push boundaries, shaping a more inclusive and sustainable future that we can all be proud of. With diversity at our core, we celebrate our people's unique passions, commitments and specialist skills. Because when varied voices, mindsets, and personalities come together, great ideas are born. In our supportive culture, your voice will be heard and you’ll be empowered to be you. Just bring your ambition, curiosity and ideas, and we’ll celebrate your work and help you reach your fullest potential. **DRINKiQ** What's your DRINKiQ? Take our quiz to understand how alcohol is made and explore the effects of drinking. You can discover everything you need to know at DRINKiQ (https://www.drinkiq.com/en-gb/)