**Role Purpose** As Head of Maintenance, you’ll ensure all aspects of hotel maintenance and management are kept to the very best standards and in line with all relevant health and safety legislature and procedures. You’ll also keep an organized and secure maintenance shop. **Key Accountabilities** People + Manage everyday activities, plan and assign work ensuring you always have the right staffing numbers. + Communicate with all hotel department heads to stay informed of maintenance needs and ensure timely responses to requests. + Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues - recognize good performance. + Train your team to make sure they deliver with compliance and to the standards we expect and have the tools they need to work efficiently. + Recommend or initiate any HR elated actions where needed. Guest Experience + Understand and respond to customers’ needs and ensure a high level of guest satisfaction. + Carry out a preventive maintenance programme to ensure the hotel is maintained and in service for guests (example: lighting, refrigeration, heating, air-conditioning, water treatment systems, and pools). Financial + Help prepare the departmental budget and financial plans financial and operational plans for the hotel. + Monitor budget and control expenses with a focus on energy management, preventive maintenance, and capital planning. + Lead hotel renovations and other projects, negotiate contracts, and ensure timely completion of projects within budget. Responsible Business + Ensure a safe and secure environment for guests, team members and hotel assets in compliance with policies and procedures and regulatory requirements. + Maintain god working relations with outside contacts. + Comply with federal, state and local laws regarding health, safety and alcohol services. + Maintain a focus and commitment to operating a “green” hotel. + Perform other duties as assigned. May also serve as manager on duty. Accountabilities This is the lead maintenance job in a small or extended stay single site hotel with a limited range of facilities. May supervise a small maintenance staff. **Key Skills & Experiences** + Advanced vocational training plus two years of experience in general building maintenance or construction, or equivalent combination of education and experience.   + Professional certification and license if required by law. + Hotel experience preferred.   + Must be able to speak local language(s). **Important information** : + The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. + No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law. + If you require reasonable accommodation during the application process, please click here (https://careers.ihg.com/en/faq/#heading-6) . + IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here (https://careers.ihg.com/en/faq/#heading-7) for our agency policy. + If you are a resident of or applying to a job opening in the State of Washington, please click here (https://careers.ihg.com/en/faq/#heading-9) to read about applicable benefits. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. **Important information** : + The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. + No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law. + If you require reasonable accommodation during the application process, please click here . + IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy. + If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.