A Head Baker will work closely with the Executive Chef to oversee all aspects of the bakery kitchen operations, ensuring the consistent production of high-quality baked goods and pastries. This role is responsible for managing daily bakery production, maintaining quality and food safety standards, controlling costs, and delivering an exceptional guest experience. The Head Baker will also assist in menu development, staff training, and responding to guest feedback to continuously elevate the bakery offerings.

What will I be doing?

As a Head Baker, you will support the Executive Chef in managing the bakery operations and lead the team in creating exceptional baked products. Your responsibilities will include, but are not limited to:

Oversee all aspects of the bakery kitchen including operational, quality, and administrative functions.

Manage the daily production of bread, pastries, desserts, and other baked goods, ensuring consistency, quality, and presentation meet brand standards.

Monitor ingredient inventory, manage food provisions, and ensure proper storage and handling of all bakery items.

Contribute to menu development by incorporating guest feedback and seasonal trends into bakery offerings.

Ensure compliance with all food safety, hygiene, and health & safety regulations, as well as hotel policies and standards.

Assist in addressing guest queries and feedback promptly and professionally.

Support the training, development, and performance of the bakery team to ensure a motivated and skilled workforce.

Schedule and manage bakery team rotations effectively to support operational needs.

Control bakery costs without compromising on quality, aiming to improve gross profit margins and achieve departmental financial targets.

Collaborate with other kitchen sections and departments to ensure smooth operations and maintain strong working relationships.

Take responsibility for bakery operations in the absence of the Executive Chef.

Report maintenance, hygiene, and safety issues promptly and contribute to the property’s sustainability initiatives.

What are we looking for?

A Head Baker serving Hilton brands is always working on behalf of our Guests and collaborating closely with other Team Members. To successfully fill this role, you should maintain the following attitude, behaviors, skills, and values:

Relevant culinary qualifications or certifications specific to bakery and pastry.

Strong planning and organizational skills with attention to detail.

Ability to multitask, prioritize, and meet production deadlines.

Excellent supervisory and leadership skills to manage a bakery team effectively.

A current, valid, and relevant trade qualification in bakery or pastry arts (proof may be required).

A creative and innovative approach to the development and presentation of baked goods, pastries, and desserts.

Positive attitude and a genuine passion for the art of baking.

Strong communication skills with the ability to work collaboratively across departments.

Ability to work well under pressure in a fast-paced kitchen environment.

Capability to work independently as well as part of a team.

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Previous experience in a bakery or pastry kitchen in a supervisory or similar role.

A passion for producing high-quality, artisanal bakery items.

Up-to-date knowledge of bakery and pastry trends, techniques, and ingredient innovations.

Proficiency with computers and relevant software, including Microsoft Word, Excel, and Outlook.

What will it be like to work for Hilton?

 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!