Company Description

Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

Job Description

To design and implement strategies for the recovery and rehabilitation of the maximum possible value of all secured assets (immovable, tangible and intangible) which are related, whether directly or indirectly, to any debt owed to the bank where the repayment of that debt or any part thereof is in doubt (distressed assets). To provide leadership, guidance and quality assurance to the Credit Collections Function to manage risk, achieve collections targets and align to best practices.

QualificationsBusiness Commerce, Law, Business Administration or related.Postgraduate Diploma in Business Commerce or related will be an added advantage.

Additional Information

Experience: 

10 years plus banking experience covering collection and recovery, portfolio analysis and/or credit risk management. Legal, Regulatory, Compliance proficiency in supervising and managing foreclosure process.

Key Responsibilities:

Lead and drive the process of pursuing bad debts and arrears of coercive revenue on behalf of the organisation. Design and implement strategies for the recovery and rehabilitation of the maximum possible value of all secured assets, whether directly or indirectly, to any debt owed to the bank where the repayment of that debt or any part thereof is in doubt (distressed assets).Lead and manage the demand and resource capacity for the PPB Credit Collections Function, including the planning and effective utilisation of team members, to ensure proper coverage and delivery to stakeholders. Provide day-to-day management of PPB Credit systems, processes and people.Provide leadership and guidance on executing an integrating customer debt management, recovery strategies and operating model over the medium to long term through introduction of best practice and maintaining appropriate organisational structures across functional and product areas.Provide strategic direction for the pre-legal teams to ensure optimal strategies are implemented to enhance resource allocation, as well as collections methodologies, ensuring optimal customer service and effective management of the arrears book.Provide strategic direction and leadership to the Collections Function which plays a critical role in maintaining the Credit Loss Ratio (CLR) within acceptable parameters as well as ensuring the optimal recovery of written off debt, collecting delinquent receivables i.e. arrear / overdue repayments and unauthorised exposures efficiently and effectively, enhancing the profitability of the portfolios.

Behavioural Competencies:

Developing StrategiesDirecting PeopleExploring PossibilitiesProviding InsightsValuing Individuals

Technical Competencies:

Continuous ImprovementEvaluation of Internal ControlsOperations Risk ManagementProcess Analysis and RedesignRisk Management