Contributes to own team/closely related teams by ensuring quality and accuracy of team output. Builds productive internal relationships at team lead or management level. Collaborates with others to achieve objectives and ensure information flow Provides operational support for activities associated with all phases of transaction processing Ensures accurate and timely processing of transactions to meet or exceed customer service level agreements. Identifies and resolves issues around nonstandard pending transactions Ability to analyze reasons behind incomplete transactions Understand process interdependencies Possess expert domain knowledge in Healthcare and Insurance domain Requirements for this role include: Ability to work regularly scheduled shifts. Should have Diploma/Graduate.. <=1 years of experience in US healthcare domain or Nil experience with freshers Should be flexible to work on Saturdays and extension on weekdays if we have huge volume