+ Contributes to own team/closely related teams by ensuring quality and accuracy of team output. + Builds productive internal relationships at team lead or management level. + Collaborates with others to achieve objectives and ensure information flow + Provides operational support for activities associated with all phases of transaction processing + Ensures accurate and timely processing of transactions to meet or exceed customer service level agreements. + Identifies and resolves issues around nonstandard pending transactions + Ability to analyze reasons behind incomplete transactions + Understand process interdependencies + Possess expert domain knowledge in Healthcare and Insurance domain + **Requirements for this role include:** + Ability to work regularly scheduled shifts. + Should have Diploma/Graduate.. + <=1 years of experience in US healthcare domain or Nil experience with freshers + Should be flexible to work on Saturdays and extension on weekdays if we have huge volume