HC & Insurance Operations Senior Assoc.
NTT DATA North America
+ Contributes to own team/closely related teams by ensuring quality and accuracy of team output.
+ Builds productive internal relationships at team lead or management level.
+ Collaborates with others to achieve objectives and ensure information flow
+ Provides operational support for activities associated with all phases of transaction processing
+ Ensures accurate and timely processing of transactions to meet or exceed customer service level agreements.
+ Identifies and resolves issues around nonstandard pending transactions
+ Ability to analyze reasons behind incomplete transactions
+ Understand process interdependencies
+ Possess expert domain knowledge in Healthcare and Insurance domain
+ **Requirements for this role include:**
+ Ability to work regularly scheduled shifts.
+ Should have Diploma/Graduate
+ 3 to 5 years of experience in US healthcare domain with Adjudication.
+ Should be flexible to work on Saturdays and extension on weekdays if we have huge volume
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