**Role Responsibilities** : + Oversee data integrity of member enrollment records and remittance files transmitted from the state. + Provide timely, efficient support for the eligibility load process while coordinating with different department to resolve issues that arise during the process. + Provide research to correct errors in membership and primary care physician data output. + Generate internal reports and analysis as needed. + Enters daily eligibility data: New enrollees, changes, and cancellations. + Research information on members/subscribers to resolve problems and disputes. + Maintains quality and production standards as outlined by client partners, state regulations and department policies & procedures. + Completion of volumes in queue within specified turnaround time. **Required Skills** : + Ability to work regularly scheduled shifts from Sunday - Saturday 5 PM IST time to 8 AM IST (5 days working). + University degree or equivalent that required 3+ years of formal studies. + Work from Office. + No transport facility (Own transport). + Ability to work in a team environment. + Good logical thinking ability. + Good English Comprehension/written skills should have exposure to MS Office. + Good Communication Skills – Both Verbal and Written + Ability to interact with clients preferred. ** Schedule availability for this position is Sunday - Saturday 5 PM IST time to 8 AM IST. The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime, holiday working and weekend working as per business requirement.