**_In this Role you will be Responsible For:_** _The candidate is responsible to read and understand the process documents provided by the customer._ _Analyse the insurance request received from the customer and process as per standard operating procedures._ _Stay up to date on new policies, processes, and procedures impacting the_ _Familiarize, navigate multiple client applications and capture the necessary information to process customer request._ _Ensuring accurate and timely completion of transactions to meet or exceed client SLAs_ _Organizing and completing tasks according to assigned priorities._ **Requirements for this role include:** Candidate should have min 6months – 1year experienceDisplay good analytical skillsShould have basic insurance knowledgePossess excellent communication skillsShould have typing speed with minimum 21WPM.Ready to work in complete Night Shift.Should be flexible & adopt to situationsShould extend support to the team during crisis periodReady to relocate as per the business requirement.Should be confident, aggressive and result oriented **Preferences: -** Ability to communicate (oral/written) effectively to exchange information with our client.Any Graduate with English as a compulsory subjectRequired schedule availability for this position is Monday-Friday (6.00 PM to 4.00 AM IST). The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekend’s basis business requirement.