Additional Considerations (if any): - At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Job Description: Job Title: HBC Assistant Department Manager Department: HBC FLSA: Non-Exempt General Function: As an HBC Assistant Manager, this position will be responsible for assisting Department Manager to present the most innovative and best quality products at a competitive retail price to customers. Additionally you will ensure a positive company image by providing courteous, friendly, and efficient customer service to customers and team members. Core Competencies + Partnerships + Growth mindset + Results oriented + Customer focused + Professionalism Reporting Relations: Accountable and Reports to: District Store Director; Store Manager; Assistant Managers of Health Wellness Home, Store Operations, and Perishables; Basin Department Manager Positions that Report to you: Department Employees Primary Duties and Responsibilities: + Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store. + Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store. + Makes an effort to learn customers’ names and to address them by name whenever possible. Assists customers by: (examples include) + escorting them to the products they’re looking for + securing products that are out of reach + loading or unloading heavy items + making note of and passing along customer suggestions or requests + performing other tasks in every way possible to enhance the shopping experience. + Answers the telephone promptly and provides friendly, helpful service to customers who call. + Assists the department manager regarding necessary merchandise, places orders, prices, and determines placement of product as instructed by department manager. + Determines seasonal and holiday merchandise including garden center, places orders in a timely manner, prices merchandise, determines placement of product. + Schedules department employees and participates in the hiring, training, and termination processes. + Produces, and places proper signage on the products. Assists customers and answers questions. + Maintains the appearance of departments and ensures cleanliness. + Stocks shelves when necessary. + Ensures inventory counts are completed and assists with the completion of the department P&L. + Determines product placement, design and builds displays at department manager’s direction. + Meets with vendors and sales reps to review merchandise and possibly purchase product. Receives merchandise and verifies shipment. + Posts invoices. + Understands and practices proper sanitation procedures and ensures the work area is always clean and neat. + Maintains strict adherence to department and company guidelines related to personal hygiene and dress. + Adheres to company policies and individual store guidelines Secondary Duties and Responsibilities: + Suggests products to be advertised. + Orders product and supplies as needed + Assists in other areas of store as needed. + Performs other job related duties and special projects as required. Knowledge, Skills, Abilities and Worker Characteristics: + Must have the ability to solve practical problems; variety of variables with limited standardization; interpret instructions. + Ability to do arithmetic calculations involving fractions, decimals, and percentages. + Must have the ability to file, post, and mail materials; copy data from one record to another; interview to obtain basic information; guide people and provide basic direction. Supervisory Responsibilities: + Instructs, assigns, reviews and plans work of others. + Maintains standards, coordinates activities, and allocates personnel. Education and Experience: High school or equivalent experience and up to one year of similar or related work experience. Physical Requirements: + Must be physically able to perform heavy work exerting up to 100 pounds of force occasionally; up to 50 pounds of force frequently; and up to 20 pounds of force constantly to move objects. + Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, and field of vision. + Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, crawling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions. Working Conditions: This position is exposed to dirt, noise, and equipment movement hazards on a daily basis. Has occasional exposure to temperature extremes, dampness, electrical shock and chemicals/solvents. This is a fast pace work environment. Equipment Used to Perform Job: Telephone, fax, copier, cash register, intercom system, wrapping machine, pallet jacks, forklift, garbage disposal, trash compactor, cardboard compactor, box cutter, knives, computer, calculator, bass, price gun, and C.A.R.S. reordering system. Financial Responsibility: Responsible for the ordering and pricing of the merchandise in the department. Contacts: Has daily contact with customers, suppliers/vendors, and the general public. Confidentiality: Has access to confidential information including pricing, sales, figures, wages, and inventory figures. Are you ready to smile, apply today. Employment is contingent upon the successful completion of a pre employment drug screen.