About Us: 

The Silicon Operations team’s vision is to enable a world class Silicon Supply Chain Operations team to service Silicon component needs of Cisco’s core businesses as well as the emerging components business. We are an exciting team that works in a fast-paced, start-up type environment with a mission to scale Cisco's Silicon-One business. The Quality & Reliability team is working with Design and Engineering teams to qualify, productize and sustain Cisco ASIC products through procedures and processes.

Duties & Responsibilities

Lead and manage global QMS activity Work with stakeholders in various, including quality engineers, data analysts, and lead auditors. Ensure quality system is compliant with ISO9001 standards and regulatory requirements. Collaborate with the Quality Director to implement applicable QMS requirements across suppliers. Oversee the development, implementation, and maintenance of technical quality assurance and control systems, standards, methods, and procedures. Lead global internal and external audit programs to ensure compliance with quality standards. Develop and implement innovative, complex, strategic operational roadmaps and objectives that enable successful execution of corporate and functional strategies. Contribute to the New Product Introduction methodology, ensuring all product and QMS requirements are met. Implement and maintain the Global QMS Training Program and QMS documentation structure. Define and monitor key performance indicators (KPIs) to ensure QMS compliance. Act as the Global Management Representative and ensure the completion of annual Global Management Reviews. Identify and implement engineering and quality controls for error-proofing and lead the implementation of these systems across the region and/or area of responsibility.

Required Skills & Experience

Bachelor’s degree in a technical field such as Engineering or Quality Management. Minimum of 15 years of experience in Quality Systems, including QMS and manufacturing. At least 8 years of experience leading a QMS team. Experience in a regulated industry. Proficiency in risk management, DFMEA, PFMEA, reliability, and 8D/CAPA methodology. Certified Quality Auditor, ISO 9001 Lead Auditor certification.

Preferred Skills & Experience

Advanced degree in Quality Management or a related field. Experience with global quality management systems. Strong leadership and team management skills. Excellent communication and interpersonal skills. Ability to work collaboratively with cross-functional teams. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.