Join the world class safety culture at Amazon Web Services (AWS) and be part of supporting the largest cloud computing infrastructure team as a Program Manager. We are looking for a Health and Safety (H&S) Program Manager who will be responsible for driving a systematic approach to delivering high-level, programmatic requirements of the AWS Safety Management Program (SMP), with a focus on defining the program structures, ownership, auditing mechanisms, policies and procedures necessary to formally measure, evaluate and improve individual and organizational H&S performance. The ideal candidate will be a highly motivated individual with a solid knowledge foundation in safety management systems, local and regional safety standards, and a proven track record of designing & improving safety programs & policies. They will have a history of building partnerships with diverse teams across multiple jurisdictions. The candidate must have the ability define clear requirements in ambiguity, proactively educate team members, leaders, and other support teams, and communicate effectively and consistently throughout all levels of the business. The role will evolve with the maturity and growth of the SMP and requires a high degree of flexibility, including the ability to deep dive time critical programs, manage compliance assurance, and deliver continuous improvement actions.

Key job responsibilities
Technical Writing of SMP Documents including the creation of new and Maintenance of the global regulatory compliance documentation to ensure accurate and up to date adherence to set standards
Manage the document authoring tool for Safety Management Program (SMP) documentation
Program Management including the development of programs, standards, tools, or best practice documentation reflective of regulatory requirements and current-state operations
Plan and execute projects related to the Health and Safety program
Plan and conduct audits of the SMP including on-site verification and remote assessments
Support SMP initiatives and programs for the region, including the initial communication and implementation of SMP in the region
Act as the supportive source for SMP-related questions
Partner with local operational staff in communication, training, and execution of the SMP
Provide timely communications to Data Center Operations leadership when needed
Provide SMP program-level training and coaching to local operational staff to ensure technical competence across the region
Follow up to ensure that corrective actions are implemented where necessary
Define, implement and oversee SMS-related performance metric reporting and communication
Partner with data center support functions such as Legal, Engineering, Human Resources, Procurement, etc. to continuously capture opportunities for improvement, and facilitate the implementation of these improvements
Act as a subject matter expert in safety and health standards, possess excellent safety program management skills, and be an effective communicator capable of sending clear, concise, and consistent messages both verbally and in writing

A day in the life
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

About the team
AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.