**Job Description** The Customer Success (CS) team at GXP is seeking a highly skilled Customer Success Engineer to provide customer engaging support, configuration and training for our Geospatial eXploitation Products (GXP) Platform, desktop applications. The ideal candidate will have extensive experience with our desktop solution, SOCET GXP, and a proven track record of explaining complex photogrammetric workflows, including triangulation, terrain generation and editing, feature extraction, ortho production, DPPDB, and CIB workflows. As a Customer Success Engineer, you will be responsible for providing engagement with customers, technical support, training to customers, troubleshooting and documenting technical issues, and collaborating with the engineering team to resolve problems and implement enhancements. Strong presentation and public speaking skills are essential, as you will be required to conduct software demonstrations at trade shows, conferences, and customer sites. Additionally, you will document customer interactions using Sales Force and report bugs and ideas in Azure Dev Ops (ADO). The successful candidate will be able to work collaboratively with cross-functional teams, including software team members, product managers, and customers, to develop, integrate, and configure GXP applications. You will also contribute to training material development and support sales, marketing, testing, and customer support activities as needed. A strong background in photogrammetry and geospatial exploitation is required, as well as excellent interpersonal and communication skills. The ideal candidate will possess a unique blend of technical expertise, business acumen, and interpersonal skills, allowing them to effectively communicate complex technical concepts to non-technical stakeholders. Familiarity with Sales Force and Azure Dev Ops (ADO) is a plus. If you are a self-motivated, customer-focused individual with a passion for geospatial technology, we encourage you to apply for this exciting opportunity. Because of the need for consistent, in-person collaboration and the nature of this particular role, it will be performed fulltime on site. This means work will be conducted on location at a BAE Systems customer facility 100% of the time. **Required Education, Experience, & Skills** + Must hold an active TS/SCI security clearance + Must have expereince/familiarity with the following: + SOCET GXP + GXP Xplorer + ArcPro + GDAT-M + GEOINT + GIS + Photogrammetric workflows (Triangulation, Terrain Generation, Feature Collection, Ortho Production) + CGS (Common Geopositioning Service) workflows + Comfortable with presentations and speaking in front of large groups + Exceptional verbal and written communication skills + Exceptional organizational and prioritization skills + Self-motivated, have a positive attitude and a results oriented approach to business + Experience with imagery systems and requirements + Experience in providing software technical support **Preferred Education, Experience, & Skills** + Remarkable core IT skills + Customer focus + Ability to plan and manage projects without supervision + Self-motivation and results-oriented approach + Ability to learn from experience and informal instruction **Pay Information** Full-Time Salary Range: $120874 - $205486 Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience. Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20 hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics. **GXP Customer Success Engineer (Onsite)** **120849BR** EEO Career Site Equal Opportunity Employer. Minorities . females . veterans . individuals with disabilities . sexual orientation . gender identity . gender expression