This role is hybrid and requires you to be at our client office at a minimum 3 days per week (10 Aviva Way Markham) - subject to change at any time.
We are looking for a positive and collaborative Business System Analyst.
As part of our IT Enablement team, you will be working with business representatives, business system analysts, architects, and engineers to plan, design, developer, tester, and implement solutions.
What You’ll Do
What You’ll Bring
• As a Guidewire Integration BSA, you will play a key role in enabling seamless connectivity between Guidewire applications (PolicyCenter, BillingCenter, ClaimCenter) and external systems. This contract position focuses on delivering integration solutions that support business operations, regulatory compliance, and customer experience.
• Act as the liaison between business and technical teams to support integration efforts across the Guidewire platform.
• Lead the elicitation, analysis, and documentation of business and system requirements for integration projects involving APIs, messaging, and batch processes.
• Collaborate with developers, architects, QA teams, and third-party vendors to design and validate integration touchpoints, ensuring data consistency and system interoperability.
• Coordinate and execute end-to-end testing for integration components, including SIT, UAT, and defect resolution.
• Analyze and document impacts to business processes and downstream systems resulting from integration changes.
• Support data mapping, transformation logic, and interface specifications between Guidewire and external platforms (e.g., quoting systems, broker management systems, financial systems).
• Ensure all integration deliverables meet compliance, audit, and risk standards, maintaining traceability and documentation throughout the lifecycle.
• Provide effort estimates and manage task assignments across integration workstreams.
• Facilitate cross-functional meetings and workshops to drive alignment and resolve integration challenges.
• Create and maintain process flows, data mappings, and technical documentation using tools like Visio and JIRA.
• Apply Agile practices to manage backlog items, sprint planning, and retrospectives.
• Leverage your P&C insurance domain knowledge to ensure integration solutions meet business needs and regulatory requirements.
• Guidewire Certification (Niseko specialization preferred).
• 8+ years of experience as a Business Systems Analyst with a focus on Guidewire integration across modules (PolicyCenter, BillingCenter, ClaimCenter).
• Strong understanding of Guidewire integration architecture, including web services (SOAP/REST), messaging, and batch processing.
• Experience working with external vendors, quoting platforms, broker management systems (BMS), and other third-party systems.
• Knowledge of P&C insurance products and workflows.
• Proficiency in MS Office, Visio, and JIRA; strong grasp of Agile methodology.
• Excellent analytical and problem-solving skills, with the ability to translate complex business needs into actionable technical requirements.
• Strong communication and stakeholder management skills, with experience working across business, IT, and vendor teams.
• Ability to manage multiple priorities and deliver high-quality work under tight deadlines.
• College or University Degree in a relevant field (e.g., Business, Computer Science, Insurance).
• Comfortable working in a hybrid flexible work model.
#LI-GS!
Together, as owners, let’s turn meaningful insights into action.
Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…
You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.
Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
At CGI, we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer, being able to perform your best during the recruitment process is important to us. If you require an accommodation, please inform your recruiter.
To learn more about accessibility at CGI, contact us via email. Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.
Come join our team—one of the largest IT and business consulting services firms in the world.