**Description:** At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. **Why Hyatt Regency St. Louis?** Benefits and perks include but are not limited to: + _Discounted & Complimentary hotel room nights_ + _Earned Wage Access and Daily Pay available!_ + _Floating Holiday available upon hire_ + _Enjoy complimentary meals in our colleague Cafe for every shift worked_ + _Medical, Dental, Vision Insurance – Full-Time colleagues can enroll after just 30 days!_ + _401K retirement savings plan and company match_ + _Up to $1,000 in educational assistance per year_ + _Opportunities to work and visit Hyatt Hotels and Resorts around the world_ This role leads other associates by coaching, giving direction and may include training, scheduling, payroll and interviewing. Guest Service Supervisors lead associates in significant service providing positions that may include bell, concierge, door, and valet. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. This position requires knowledge of hotel services, local events and venues, and transportation options. _Our Values: Empathy | Integrity | Respect | Inclusion | Experimentation | Wellbeing_ _As qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status._ **Qualifications:** + A true desire to satisfy the needs of others in a fast-paced environment. + Refined verbal and written communication skills. + Experience and thorough understanding of guest services. + Guest services experience with demonstrated performance above standard level. + Experience overseeing or coordinating multiple guest service functions is preferred for full-scope supervisor roles. + Familiarity with amenity scheduling, equipment management. **Primary Location:** US-MO-St. Louis **Organization:** Hyatt Regency St Louis at the Arch **Pay Basis:** Yearly **Job Level:** Full-time **Job:** Guest Services **Req ID:** STL002654 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.