**Description:** We are seeking a customer-focused Guest Services Officer (Russian Speaker) to deliver exceptional guest experiences and provide personalized support to Russian-speaking guests. The ideal candidate will be passionate about hospitality, possess excellent communication skills, and thrive in a fast-paced environment. **Qualifications:** + Fluent in Russian and English (both spoken and written). + Minimum 1–2 years of experience in guest services, hospitality, customer service, or a similar role. + Strong communication, interpersonal, and problem-solving skills. + Ability to multitask and work effectively in a fast-paced, multicultural environment. + Proficiency in Microsoft Office; experience with hospitality/PMS systems is an advantage. + Flexible to work shifts, weekends, and public holidays. **Primary Location:** QA-Doha-Doha **Organization:** Grand Hyatt Doha **Job Level:** Full-time **Job:** Front Office **Req ID:** DOH003210 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.