**Description:** **Job Description** You will have the important role of delivering exceptional and consistently high-quality service to valued customers. As the Guest Services Officer - Concierge/ Bell Attendant, you will play a key part in ensuring the seamless and efficient operation of the Concierge department within the Rooms Division. **Qualifications:** **Qualifications** Preferably with a valid HK driving license. Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 1-year work experience in hotel operations. Good customer service, communication and interpersonal skills are a must. Candidates with less experience may be considered as Bell Attendant. **Primary Location:** CN-Hong Kong S.A.R. **Organization:** Hyatt Regency Hong Kong Sha-Tin **Job Level:** Full-time **Job:** Guest Services **Req ID:** HON006627 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.