**Description:** Summary WE ARE HIRING! Guest Services Officer We are seeking a friendly and service-oriented Guest Services Officer to join our team in delivering exceptional guest experiences within our luxury resort environment. The successful candidate will be responsible for welcoming guests, assisting with check-in and check-out procedures, handling guest inquiries and requests, and coordinating with various departments to ensure a seamless and memorable stay. This role requires strong communication skills, attention to detail, and a genuine passion for hospitality, ensuring that every guest interaction reflects the high standards of service and professionalism expected at our resort. **Qualifications:** + Minimum 2 years’ experience in a similar role within a luxury or five-star resort + Excellent guest service skills, polite, professional, and service-oriented + Strong communication skills in written and spoken English + Team player with a pleasant personality and positive attitude + Organized, flexible, and able to work in shifts + High standards of personal grooming and hygiene + Ability to multitask and work under pressure + Committed to guest satisfaction and brand service standards + Committed to delivering outstanding guest service in a dynamic environment **Primary Location:** MV-North Huvadhoo Atoll-Hadahaa **Organization:** Park Hyatt Maldives Hadahaa **Job Level:** Full-time **Job:** Front Office **Req ID:** HAD000422 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.