**Description:** **About Hyatt** At Hyatt, care connects us. It all starts with people who care. We believe in the power of belonging – making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human, connected, and sustainable. Here, everyone’s role matters. Opportunities are yours to shape, and your individuality is celebrated. **The Role** As a Guest Services Host - Telecommunications, you will be the face of our organization—delivering exceptional customer experience to all visitors, clients, and partners. You will support front‑of‑house operations, coordinate communication needs, and ensure that every guest receives professional, warm, and efficient service. **Key Responsibilities** - Welcome and assist all visitors, ensuring smooth check‑in and delivering a positive first impression. - Manage guest inquiries and provide accurate, helpful information regarding services and internal processes. - Coordinate with telecommunications teams and internal support departments to meet visitor requirements. - Handle incoming calls, messages, and communication requests with professionalism and courtesy. - Maintain the reception and guest areas, ensuring they remain organized, presentable, and guest‑ready at all times. - Support administrative duties and customer service tasks as required. **What We Offer** At Hyatt, we open doors. There’s a home for every stage of your career. With us, you’ll discover a career you didn’t know existed. We nurture curiosity and provide opportunities for professional training, development, and internal mobility across brands and geographies. **Qualifications:** **Qualifications** **Who You Are** Previous experience in guest services, hospitality, or customer‑facing roles (preferred). Strong communication skills with a friendly, professional demeanor. Ability to multitask, solve problems, and work in a fast‑paced environment. Arabic language proficiency is an added advantage. Proficiency in MS Office and telephone systems. **Primary Location:** AE-AZ-Abu Dhabi **Organization:** Grand Hyatt Abu Dhabi **Job Level:** Full-time **Job:** Guest Services **Req ID:** ABU003132 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.