Building Location:Superior Clinic

Department:2018000 ADMINISTRATION - SMHS HOSP

Job Description:If you have a passion for helping people, join Essentia Health's Guest Services Team at our Clinic in Superior, WI.

Benefits Include:

Health/Dental/Vision Insurance
Paid Time Off
Paid Holidays
Paid Parental Leave
Retirement w/ Employer matching!


As a Guest Services Agent you will:
Primary role is to provide a friendly, welcoming and caring greeting to each person entering Essentia Health. Will approach and greet each individual in a manner that is professional, warm and accepting, anticipating visitor needs by offering and giving assistance, answering questions, providing directions and when appropriate escorting, or securing an escort, for the visitor to a specific destination. The position provides patient information and secures wheelchairs and interfaces with volunteers who assist with hospitality and escorting. The position gives information and/or has knowledge of the Essentia campus and additional resources regarding the main campus. The position may provide information on basic community resources, including lodging, bus service and taxi service.

Work Experience:

East Market:
Preferred 1 year experience in an Information/Hospitality Desk or customer service environment.

Education Qualifications:

No educational requirements.

Licensure/Certification Qualifications:

East Market:
Basic Cardiac Life Support (BCLS) certification within 6 months
 

FTE:0.5

Possible Remote/Hybrid Option:

Shift Rotation:Day Rotation (United States of America)

Shift Start Time:Days

Shift End Time:Days

Weekends:Yes

Holidays:No

Call Obligation:No

Union:

Union Posting Deadline:07/5/2023

Compensation Range:

$15.48 - $23.22

Employee Benefits at Essentia Health:

At Essentia Health, we’re committed to supporting your well-being, growth, and work-life balance. Our comprehensive benefits include medical, dental, vision, life, and disability insurance, along with supplemental options to fit your needs. We offer a 401(k) plan with employer contributions to help you plan for the future, and we invest in your professional development through training, tuition reimbursement, and educational programs. To help you thrive both at work and at home, we provide flexible scheduling, generous time off, and wellness resources focused on your physical, mental, and emotional health. Please note that benefit eligibility may vary. For full details, refer to your benefit summary or contact our HR Service Center at (218) 576-0000.