You will play a crucial role in enhancing the guest experience by managing reservations effectively. You will ensure that all bookings are processed accurately and efficiently while maintaining a strong guest-focused approach.

Main duties:

Respond promptly to reservation inquiries via phone, email, and internal systemsAccurately input and manage reservations in the Property Management SystemPromote packages and special offers to enhance the guest experienceCoordinate with the Front Office and Sales teams to ensure booking accuracyHandle group bookings and special requests with great attention to detailAt Hyatt, we take care of people so they can be their best. As part of our team, you’ll enjoy:

A UAE employment visa sponsorship.

Complimentary meals prepared by our culinary team.

Company-provided transportation for your convenience.

Accommodation arranged by the company.

Exclusive discounts at Hyatt food beverage outlets across Dubai.

Complimentary stays at Hyatt hotels worldwide — explore the world with us

You will play a crucial role in enhancing the guest experience by managing reservations effectively. You will ensure that all bookings are processed accurately and efficiently while maintaining a strong guest-focused approach.

Main duties:

Respond promptly to reservation inquiries via phone, email, and internal systemsAccurately input and manage reservations in the Property Management SystemPromote packages and special offers to enhance the guest experienceCoordinate with the Front Office and Sales teams to ensure booking accuracyHandle group bookings and special requests with great attention to detailAt Hyatt, we take care of people so they can be their best. As part of our team, you’ll enjoy:

A UAE employment visa sponsorship.

Complimentary meals prepared by our culinary team.

Company-provided transportation for your convenience.

Accommodation arranged by the company.

Exclusive discounts at Hyatt food beverage outlets across Dubai.

Complimentary stays at Hyatt hotels worldwide — explore the world with us

Work experience as a GSO or Reservations AgentStrong written and verbal communication skillsProficiency in Opera or other Property Management SystemsAbility to multitask and prioritize effectively in a fast-paced environmentProactive approach to guest service and problem-solvingWork experience as a GSO or Reservations AgentStrong written and verbal communication skillsProficiency in Opera or other Property Management SystemsAbility to multitask and prioritize effectively in a fast-paced environmentProactive approach to guest service and problem-solving