**Description:** + Handle phone calls about room and restaurant reservations + Input reservation details accurately into the booking system + Work with Marketing and Sales and other relevant Rooms Departments to maximize Room Yield through Inventory Control while delivering exceptional customer service in line with the Hyatt’s Brand Standards **Qualifications:** + Exceptional guest service skills + Arabic language skills would be an advantage + Ideally with a university degree or diploma + Minimum 1 year work experience as a GSO or Reservations Agent **Primary Location:** AE-DU-Dubai **Organization:** Grand Hyatt Dubai **Job Level:** Full-time **Job:** Reservations **Req ID:** DUB006515 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.