**Description:** As a Guest Service Officer, you are responsible to provide professional and customer focused service to our guests, ensuring that have a memorable Andaz experience. Also, you should contribute positively towards successfully achieving departmental KPI goals and ensure a smooth day-to-day operation. **Qualifications:** Diploma/qualification in Hospitality or Tourism Management Excellent English communications on both verbal and writing skills Well versed with Opera system are beneficial **Primary Location:** AE-DU-Dubai **Organization:** Andaz Dubai The Palm **Job Level:** Full-time **Job:** Front Office **Req ID:** DUB006513 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.