**Description:** At **Andaz by Hyatt** , we create memorable experiences through authentic hospitality. As a **Guest Service Officer** , you will be the first point of contact for our guests, delivering warm, personalized service and ensuring a seamless arrival, stay, and departure experience. You will play a key role in creating meaningful connections while upholding the exceptional service standards of the Andaz brand. You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer is responsible to contribute to the smooth and efficient running of the Reception within the Rooms Division. **Qualifications:** Diploma/qualification in Hospitality or Tourism Management Excellent English communications on both verbal and writing skills Well versed with Opera system are beneficial Language Preferred -Arabic/Russian/German/French Speaker **Primary Location:** AE-Dubai **Organization:** Andaz Dubai The Palm **Job Level:** Full-time **Job:** Front Office **Req ID:** DUB006707 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.