**Description:** The Guest Service Officer is responsible to contribute to the smooth and efficient running of the Reception within the Rooms Division. You will be responsible to provide an excellent and consistent level of service to your customers. Knowledge about ISO 14001 is an added advantage. **Qualifications:** Diploma/qualification in Hospitality or Tourism Management. Languages required is English and Russian. **Primary Location:** AE-DU-Dubai **Organization:** Hyatt Regency Dubai Creek Heights **Job Level:** Full-time **Job:** Guest Service Operations **Req ID:** DUB006425 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.