**Description:** We are looking for a passionate and service-oriented individual to join our Front Office team. In this guest-facing role, you will represent the hotel, ensuring every guest receives a warm welcome, efficient service, and a memorable stay. Key Responsibilities: + Greet guests with genuine warmth and professionalism + Ensure a smooth and efficient check-in/check-out experience + Anticipate and respond to guest needs, inquiries, and requests with a helpful attitude + Resolve any guest issues or concerns with care and a positive approach + Collaborate with team members to ensure a seamless guest experience **Qualifications:** + Previous experience in a front desk or guest service role + A genuine passion for hospitality and guest engagement + Strong communication and interpersonal skills + Ability to multitask and remain calm under pressure + Experience with Opera PMS is an advantage If you are enthusiastic about creating meaningful guest experiences and developing your career within Hyatt, we encourage you to apply! **Primary Location:** AE-DU-Dubai **Organization:** Grand Hyatt Dubai **Job Level:** Full-time **Job:** Front Office **Req ID:** DUB006535 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.