Job description / Role Job Type
Full Time Job Location
Doha, Qatar Nationality
Any Nationality Salary
Not Specified Gender
Not Specified Arabic Fluency
Not Specified Job Function
Customer Service Company Industry
Travel, Hotel & Tourism Summary

About Hyatt Regency Oryx Doha:
Welcome to Hyatt Regency! One of Hyatt's very first brands of hotels and resorts, Hyatt Regency brings people together and fosters connections at more than 175 Hyatt Regency hotels and resorts worldwide.

The alluringly modern Hyatt Regency Oryx Doha is conveniently located close to Hamad International Airport and just a few minutes away from the heart of the city, the palm-fringed Corniche, National Museum of Qatar, and Doha's business district. With its contemporary architecture and warm hospitality, the hotel creates the perfect ambience for business and leisure travelers through a stress-free environment designed for productivity and peace of mind with the tools to stay connected and energized.

As part of the signature experience through their Hyatt Regency journey, our guests are connected to regionally inspired dining experiences through a collection of award-winning restaurants serving delicacies that satisfy any palate. From the exclusive Rubix well-known for live entertainment and parties to The Cellar offering tantalizing tapas, traditionally prepared paellas, and a wide selection of vinos, to Al Nafourah Garden presenting an authentic Lebanese menu, alfresco dining, and hubbly bubbly, our six F&B outlets serve cuisine to suit all tastes and occasions.

About the role:

We are looking for colleagues who can quickly perpetuate a culture that embraces modern design and exceptional service, who have a passion for outstanding customer-tailored service that is both unique and authentic. We believe our guests select our hotel because of our caring and attentive colleagues who provide efficient service and create seamless, intuitive, signature experiences making our guests' stay free from stress and filled with success.

As a Guest Service Officer - Guest Services, you will be responsible for welcoming guests to our hotel and creating the first impression and lasting memories. You will have the ability to influence the overall experience through exchange of engaging dialogues and stories with our guests during their stay at our hotel. Your interactions with the guests will include extending personal service and attention to all guests, with particular emphasis on Regency Club and VIP Guests. This role is expected to provide prompt, courteous, and efficient service to all guests, so as to achieve a high level of guest satisfaction through personalized service from arrival till departure.

Qualifications

What we are looking for:

Exceptional interpersonal skills showing care and the ability to connect and care for our guests International experience in luxury hotel brands demonstrating adaptability to a range of cultures and environments Relevant degree or diploma in hospitality or tourism management Desire to constantly learn and ambition to grow Ability to work under pressure Excellent English

What we are offering:

Paid employment visa and incoming air ticket Competitive tax-free salary and benefits Paid vacation days and sick leave days Paid medical expenses Free accommodation Free shuttle bus service between the hotel and the accommodation Free meals on duty and off duty in the colleague outlet Opportunities for career growth within the global company Free room nights, discounted and friends & family room rates at Hyatt worldwide About the Company

Hyatt was founded by Jay Pritzker in 1957 when he purchased the Hyatt House motel adjacent to the Los Angeles International Airport. Over the following decade, Jay Pritzker and his brother, Donald Pritzker, working together with other Pritzker family business interests, grew the company into a North American management and hotel ownership company, which became a public company in 1962. In 1968, Hyatt International was formed and subsequently became a separate public company. Hyatt Corporation and Hyatt International Corporation were taken private by the Pritzker family business interests in 1979 and 1982, respectively. On December 31, 2004, substantially all of the hospitality assets owned by Pritzker family business interests, including Hyatt Corporation and Hyatt International Corporation, were consolidated under a single entity, now Hyatt Hotels Corporation.

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