**Additional Information** **Job Number** 25151960 **Job Category** Food and Beverage & Culinary **Location** Sheraton Frankfurt Airport Hotel and Conference Center, Hugo-Eckener-Ring 15, Flughafen/ Terminal 1, Frankfurt am Main, Hessen, Germany, 60549 VIEW ON MAP **Schedule** Full Time **Located Remotely?** N **Position Type** Non-Management **Be empowered.** + **Begin:** Personalised onboarding program & staff accommodation subject to availability to support your start + **Belong:** A family-like and diverse team from various nations, with flat hierarchies and different areas of expertise, where people support each other and learn from one another + **Become** : Wide range of internal & external training opportunities, individual development plans, excellent career prospects, and transfer options to our sister hotels + **Be connected:** Numerous employee events and team-building activities to strengthen our “Team Spirit” + **Be honored:** Holiday and Christmas bonuses, discounted parking, travel cost subsidies, appreciation rewards, employee referral program, discounted stays and F&B discounts at over 9,400 Marriott hotels worldwide + **Be well:** Various wellbeing and (mental) health offerings, Serve360 initiatives, healthy meals in our staff restaurant, and many opportunities for social engagement **Be you.** At our dual-brand hotel “Sheraton & Marriott Frankfurt Airport Hotel,” two premium brands come together to form one employer! You’ve found your passion for guest service and event hospitality? Then join us as **Guest Service Agent – Banquet Reception (m/f/d)** and become part of our Banquet and Events Team. Two brands – endless possibilities! Your key responsibilities include: + **Welcome and host** our event and conference guests + Ensure **guest satisfaction throughout the banquet and event areas** + **Fulfill individual guest requests** during events + Act as **the primary contact person for organizers** regarding last-minute changes and communicate them to the banquet team + Create **menu cards and signage for events** + **Deliver exceptional service experiences** together with the team **Be able.** + Eagerness to grow, learn, and be part of a family-like and ambitious team + Calm and confident even in high-pressure situations or with special guest requests + Hospitality mindset is key – whether you're experienced or just starting out + Strong communication skills in German and English; additional languages are a plus **Be connected.** We’re excited to hear from you! Once your application reaches us, we’ll get back to you. _Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and maintaining an inclusive culture that puts people first. We are committed to non-discrimination on any protected basis, such as disability, origin, religion, sexual orientation or any other basis covered by applicable law._ \#LI-AR2 When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,​ **begin** your purpose, **belong** to an amazing global​ team, and **become** the best version of you.