Okinawa, JPN
9 hours ago
Guest Service Agent / ANAインターコンチネンタル石垣リゾート
The ANA InterContinental Ishigaki Resort is located on Ishigaki Island, a southern island far from the main island of Okinawa, offering a unique experience woven from its rich natural environment and distinctive culture. Surrounded by beautiful beaches and abundant nature, it is an ideal setting for outdoor activities and moments of relaxation. As a hotel that combines world-class service and hospitality, we provide guests with unforgettable memories. ANAインターコンチネンタル石垣リゾートは、沖縄本島から遠く離れた南の島、石垣島に位置し、自然豊かな環境と独自の文化が織りなす特別な体験を提供しています。美しいビーチや豊かな自然に囲まれ、アウトドアアクティビティやリラックスしたひとときを過ごすのに最適な環境です。また、世界クラスのサービスとホスピタリティを兼ね備えたホテルとして、訪れるゲストに忘れられない思い出を提供します。 【お仕事内容】 車の誘導 ロビーにいらっしゃるお客様への接客業務 チェックイン後の客室までのアテンド業務 宅配業務など ゲストからのメール・電話問い合わせ対応 ゲストのチェックイン・チェックアウト ゲストの観光案内及びホテル内施設のご予約手配 その他、ホテル付随業務 【経験・資格】 経験者優遇 長期勤務可能な方 終始笑顔でお客様と接することができる方 英語、他言語ができれば尚良し 普通自動車免許(ATのみ可能) 【Job Responsibilities】 Guide and direct vehicles upon arrival Greet and assist guests in the lobby Escort guests to their rooms after check-in Handle delivery and shipping services Respond to guest inquiries via email and phone Perform guest check-in and check-out procedures Provide sightseeing information and assist with reservations for hotel facilities Other duties related to hotel operations 【Experience & Qualifications】 Prior experience in hospitality is preferred Willingness to commit to long-term employment Ability to interact with guests with a warm and friendly smile at all times Proficiency in English or other foreign languages is a plus Valid driver’s license (automatic transmission only accepted) Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
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