## **Guest Service Agent – DoubleTree by Hilton Hobart** - - - Be the first smile our guests see\. At DoubleTree by Hilton Hobart, we believe the guest experience starts the moment they walk through our doors, and as a Guest Service Agent, you’re the person who sets that tone\. Whether it’s a seamless check\-in, solving a tricky travel question, or simply remembering a guest’s favourite room, you’ll help create stays worth coming back for\. ### **Why You’ll Love This Role** + Front\-row seat to hospitality – You’re in the heart of guest interactions, making every arrival and departure special\. + Grow with a global brand – Access Hilton’s world\-class training and career pathways\. + Perks that travel with you – Enjoy discounted stays at Hilton hotels worldwide\. ### **What You’ll Be Doing** + Welcome guests with warmth, professionalism, and genuine care\. + Manage check\-in and check\-out processes efficiently and accurately\. + Handle guest queries, requests, and feedback promptly and with a solutions\-focused approach\. + Maximise occupancy through upselling and promoting hotel services\. + Maintain accurate payment handling and compliance with hotel policies\. + Collaborate with other departments to ensure every guest enjoys a seamless stay\. ### **What We’re Looking For** You don’t have to tick every box, but you’ll thrive if you have: + A friendly, confident, and professional approach\. + Strong communication and problem\-solving skills\. + The ability to stay calm and organised under pressure\. + A passion for delivering exceptional guest service\. + Experience in hospitality, tourism, or customer service \(preferred, but not essential – we’ll train you\)\. ### **Life at Hilton** We’re more than just a hotel – we’re a community\. At DoubleTree by Hilton Hobart, you’ll be part of a supportive, inclusive team that takes pride in every detail\. Plus, you’ll enjoy Hilton’s global benefits, travel perks, and the opportunity to build a career anywhere in the world\. **Apply today and help us deliver the warm DoubleTree welcome that guests remember long after they check out\.** **Job:** _Guest Services, Operations, and Front Office_ **Title:** _Guest Service Agent_ **Location:** _null_ **Requisition ID:** _HOT0BV23_ **EOE/AA/Disabled/Veterans**