**Additional Information** **Job Number** 25090824 **Job Category** Housekeeping & Laundry **Location** St. Pancras London Autograph Collection, Euston Road, London, United Kingdom, United Kingdom, NW1 2ARVIEW ON MAP (https://www.google.com/maps?q=St.%20Pancras%20London%20Autograph%20Collection%2C%20Euston%20Road%2C%20London%2C%20United%20Kingdom%2C%20United%20Kingdom%2C%20NW1%202AR) **Schedule** Full Time **Located Remotely?** N **Position Type** Non-Management Masterpiece by Design. Dynamic by Nature The St. Pancras London is distinctly iconic and an architectural masterpiece that celebrates both heritage and innovation. Housed in one of London's landmark buildings, it is where modern lifestyle and luxury experiences create new stories built upon those from the past. **Position Summary** Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience. No matter what position you are in, there are a few things that are critical to success – ensuring a safe workplace, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts – to get it right for our guests and our business each and every time. **Responsibilities include:** Here's what your journey with us entails + Addressing guests' service needs in a professional, positive, and timely manner. + Assisting other associates to ensure proper coverage and prompt guest service. + Attitude, grooming standard, body language and tone need to be positive, supportive and on brand at all times. + Maintaining the cleanliness and hygiene standards of all areas at all times. + Carrying out other duties that may be required to ensure the overall hotel operation is properly maintained to provide a total guest experience. **Qualifications:** + Previous experience in a similar role is preferred. **What is in it for you:** In addition to receiving a competitive salary and investment in your personal development, you will have access to an array of perks and discounts including: + 28 days holiday (including Bank Holidays), with increasing entitlement based on length of service. + Pension scheme participation. + Life Assurance coverage. + Annual Performance Review pay adjustments. + Complimentary gym and spa access. + Free meals while at work. + Dry-cleaning service availability. + Complimentary enrolment in BenefitHub, granting unlimited deals from various retailers and more. + 50% discount at any of the St Pancras outlets. + Marriott Discount Card offering benefits on hotel stays, room upgrades, gift shop purchases, and F&B across 130 countries. + Travel ticket season loan. + Cycle to work scheme. + Employee Assistance Programme access. + Comprehensive Training and Development programme participation. + Awards and recognition celebrations, among many other benefit **Join Our Team:** Ready to be part of a dynamic team dedicated to shaping the future of luxury hospitality? If you thrive in a fast-paced environment and are passionate about making a difference, we want to hear from you. _Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._ The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today’s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative – in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,​ **begin** your purpose, **belong** to an amazing global​ team, and **become** the best version of you.