Under the general direction of the Guest Experience Manager and within the limits of established Park Hyatt Hotels brand and local policies and procedures. performs all aspects Guest Experience services, such as Guest engagement, translations and welcome to achieve the highest possible guest satisfaction.

Under the general direction of the Guest Experience Manager and within the limits of established Park Hyatt Hotels brand and local policies and procedures. performs all aspects Guest Experience services, such as Guest engagement, translations and welcome to achieve the highest possible guest satisfaction.

Proficiency in English and Chinese is a plus.

Good communication skills and sense of ownership.

Proficiency in English and Chinese is a plus.

Good communication skills and sense of ownership.