**Description:** The Guest Service Officer – Front Office is responsible to contribute to the smooth and efficient running of the guest relations within the Rooms Division. The Guest Service Officer –F&B is responsible to contribute to the smooth and efficient running of the guest relations within the Food & Beverage Division. **Qualifications:** Diploma/qualification in Hospitality or Tourism Management. Languages required is English/Chinese and Russian. **Primary Location:** CN-46-Sanya **Organization:** Park Hyatt Sanya Sunny Bay **Job Level:** Full-time **Job:** Guest Services **Req ID:** SAN034431 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.