Eastern Mangroves District, ARE
6 days ago
Guest Relations Agent - All-Day Dining - LXR Eastern Mangroves Abu Dhabi (Pre-Opening)
LXR Hotels & Resorts is a collection of independent, luxury properties that celebrate the unique character of each destination\. Every hotel in the LXR portfolio offers a bespoke experience, combining authentic service with refined elegance and cultural richness\. At LXR, we believe in creating unforgettable moments for our guests—and extraordinary opportunities for our team members\. As a **Guest Relations Agent** , you will be the face of the restaurant, ensuring that each guest feels valued and cared for from the moment they arrive until their departure\. **What will I be doing?** As Guest Relations Agent – All\-Day Dining, you will: + Welcome guests with professionalism, warmth, and genuine hospitality\. + Escort guests to their tables, assist with seating, and ensure their preferences are accommodated\. + Manage reservations, seating charts, and guest flow to maximize efficiency and satisfaction\. + Handle guest inquiries, requests, and special occasions with discretion and care\. + Build relationships with guests by remembering preferences and anticipating needs\. + Coordinate with service and culinary teams to ensure a seamless dining experience\. + Monitor guest feedback, resolving issues promptly and escalating when necessary\. + Support upselling initiatives and promotions to enhance guest experience and revenue\. + Maintain a polished and professional appearance, reflective of the luxury environment\. + Perform additional tasks as required to support the success of the Food & Beverage team\. **What are we looking for?** The ideal candidate will have: + Previous experience in a guest\-facing role within a luxury restaurant or hospitality environment\. + Excellent interpersonal and communication skills, with fluency in English \(Arabic or other languages are an advantage\)\. + A warm and engaging personality with a passion for creating memorable dining experiences\. + Strong organizational skills with the ability to handle busy service periods\. + A professional appearance and confident demeanor\. + Flexibility to work varied shifts, including weekends and holidays\. **Why join LXR?** At _LXR Eastern Mangroves Abu Dhabi_ , you will be part of a team that delivers dining experiences defined by timeless luxury and authentic care\. Hilton offers world\-class training, career development opportunities, and the chance to be part of a brand where excellence is the standard\. **Job:** _Bars and Restaurants_ **Title:** _Guest Relations Agent \- All\-Day Dining \- LXR Eastern Mangroves Abu Dhabi \(Pre\-Opening\)_ **Location:** _null_ **Requisition ID:** _HOT0BVDN_ **EOE/AA/Disabled/Veterans**
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