Guest Relations Agent - All-Day Dining - LXR Eastern Mangroves Abu Dhabi (Pre-Opening)
Hilton
LXR Hotels & Resorts is a collection of independent, luxury properties that celebrate the unique character of each destination\. Every hotel in the LXR portfolio offers a bespoke experience, combining authentic service with refined elegance and cultural richness\. At LXR, we believe in creating unforgettable moments for our guests—and extraordinary opportunities for our team members\.
As a **Guest Relations Agent** , you will be the face of the restaurant, ensuring that each guest feels valued and cared for from the moment they arrive until their departure\.
**What will I be doing?**
As Guest Relations Agent – All\-Day Dining, you will:
+ Welcome guests with professionalism, warmth, and genuine hospitality\.
+ Escort guests to their tables, assist with seating, and ensure their preferences are accommodated\.
+ Manage reservations, seating charts, and guest flow to maximize efficiency and satisfaction\.
+ Handle guest inquiries, requests, and special occasions with discretion and care\.
+ Build relationships with guests by remembering preferences and anticipating needs\.
+ Coordinate with service and culinary teams to ensure a seamless dining experience\.
+ Monitor guest feedback, resolving issues promptly and escalating when necessary\.
+ Support upselling initiatives and promotions to enhance guest experience and revenue\.
+ Maintain a polished and professional appearance, reflective of the luxury environment\.
+ Perform additional tasks as required to support the success of the Food & Beverage team\.
**What are we looking for?**
The ideal candidate will have:
+ Previous experience in a guest\-facing role within a luxury restaurant or hospitality environment\.
+ Excellent interpersonal and communication skills, with fluency in English \(Arabic or other languages are an advantage\)\.
+ A warm and engaging personality with a passion for creating memorable dining experiences\.
+ Strong organizational skills with the ability to handle busy service periods\.
+ A professional appearance and confident demeanor\.
+ Flexibility to work varied shifts, including weekends and holidays\.
**Why join LXR?**
At _LXR Eastern Mangroves Abu Dhabi_ , you will be part of a team that delivers dining experiences defined by timeless luxury and authentic care\. Hilton offers world\-class training, career development opportunities, and the chance to be part of a brand where excellence is the standard\.
**Job:** _Bars and Restaurants_
**Title:** _Guest Relations Agent \- All\-Day Dining \- LXR Eastern Mangroves Abu Dhabi \(Pre\-Opening\)_
**Location:** _null_
**Requisition ID:** _HOT0BVDN_
**EOE/AA/Disabled/Veterans**
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