**Description:** - To assist the Front Office Team in managing the guest service needs, ensuring maximum guest satisfaction, through planning, organizing, directing and contributing to the smooth and efficient running of operations. - To review guest satisfaction results. **Qualifications:** + Ideally with a relevant degree or diploma in Hospitality or Tourism management. + Minimum 2 years work experience as Front Office or Guest Service Associate. + Good problem solving, organisational and interpersonal skills are a must. + Ability to communicate effectively verbally and in writing **Primary Location:** MA-Agadir-Taghazout **Organization:** Hyatt Regency Taghazout **Job Level:** Full-time **Job:** Hotel Operations **Req ID:** TAG000332 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.