- To assist the Front Office Teamin managing the guest service needs, ensuring maximum guest satisfaction, through planning, organizing, directing and contributingto the smooth and efficient running of operations.

- To reviewguest satisfaction results.

- To assist the Front Office Teamin managing the guest service needs, ensuring maximum guest satisfaction, through planning, organizing, directing and contributingto the smooth and efficient running of operations.

- To reviewguest satisfaction results.

Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience as Front Officeor Guest Service Associate. Good problem solving, organisational and interpersonal skills are a must. Ability to communicate effectively verbally and in writing Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience as Front Officeor Guest Service Associate. Good problem solving, organisational and interpersonal skills are a must. Ability to communicate effectively verbally and in writing