At LXR Hotels & Resorts, we create bespoke luxury experiences where every guest feels genuinely cared for\. LXR Eastern Mangroves Abu Dhabi will be the next addition to this collection — a serene sanctuary that combines understated elegance with the natural beauty of Abu Dhabi’s mangrove lagoon\. As **Guest Experience Supervisor** **\(Arabic Speakers Required\)** , you will play a key role in crafting personalized and memorable moments for every guest\. You will lead and inspire the Guest Experience team to deliver exceptional pre\-arrival, in\-stay, and post\-stay service — ensuring every interaction reflects the essence of LXR luxury\. **What will I be doing?** + Oversee daily Guest Experience operations, ensuring seamless coordination across all departments\. + Manage pre\-arrival communications and special requests, anticipating guest needs\. + Handle VIP and repeat guest recognition programs with attention to detail and discretion\. + Train, coach, and motivate the team to maintain LXR service standards\. + Analyze guest feedback, implement service improvements, and celebrate success stories\. **What are we looking for?** + Previous experience in a luxury hotel environment in a guest relations or front office leadership role\. + A genuine passion for creating meaningful guest connections\. + Excellent communication, problem\-solving, and organizational skills\. + Strong presence, emotional intelligence, and the ability to lead by example\. + Fluency in English is essential; additional languages are an advantage\. **Job:** _Guest Services, Operations, and Front Office_ **Title:** _Guest Experience Supervisor \(Arabic Speakers Required\) \- The Mangroves Abu Dhabi, LXR Hotels & Resorts_ **Location:** _null_ **Requisition ID:** _HOT0C87N_ **EOE/AA/Disabled/Veterans**