**Description:** You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer is responsible to contribute to the smooth and efficient running of the Reception within the Front Office. In this role, you will be the first point of contact for guest inquiries and internal communication, primarily over the phone or via messaging systems. The ideal candidate has good communication skills and is able to provide courteous, accurate, and prompt assistance while representing the Park Hyatt brand standards. **Qualifications:** Diploma/qualification in Hospitality or Tourism Management **Primary Location:** KH-17-Siem Reap **Organization:** Park Hyatt Siem Reap **Job Level:** Full-time **Job:** Front Office **Req ID:** SIE000552 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.