Nanjing, 32, CN
16 days ago
Guest Experience Manager - Andaz Nanjing

You will be responsibleto assist with theefficient running ofthe department in line with Hyatt Hotels Corporation's Corporate Strategic Priorities, whilst meetingemployee, guest and owner expectations. To assist the Front Office / Assistant Front Office Manager in managing the guest service department as a successful independent profit center, ensuring maximum guest satisfaction, through planning, organizing, directing and controlling the Concierge operation and administration.

You will be responsibleto assist with theefficient running ofthe department in line with Hyatt Hotels Corporation's Corporate Strategic Priorities, whilst meetingemployee, guest and owner expectations. To assist the Front Office / Assistant Front Office Manager in managing the guest service department as a successful independent profit center, ensuring maximum guest satisfaction, through planning, organizing, directing and controlling the Concierge operation and administration.

Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience as Assistant Manager - Concierge or Guest Service Manager. Should be a holder of the 'Clefs d'Or'. Good problem solving, organisational and interpersonal skills are a must.

Mandarin speaking is a MUST.

Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience as Assistant Manager - Concierge or Guest Service Manager. Should be a holder of the 'Clefs d'Or'. Good problem solving, organisational and interpersonal skills are a must.

Mandarin speaking is a MUST.

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