**Description:** At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing authentic hospitality and meaningful experiences to each and every guest. Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. The Guest Experience Manager will oversee the guest experience on a day to day basis. This may include, but is not limited to, interaction with guests throughout the lobby, responding to guests needs, ensuring satisfaction of every guests stay, assisting with basic New York and hotel information. **Pay Salary Range: 66,000-90,000** **Qualifications:** + A true desire to satisfy the needs of others in a fast paced environment + Refined verbal and written communication skills + Previous experience in the service industry + Ability to work a flexible schedule **Primary Location:** US-NY-New York City **Organization:** Park Hyatt New York **Pay Basis:** Hourly **Job Level:** Full-time **Job:** Hotel Operations **Req ID:** NEW014568 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.