**Responsibities:** + Apply Six Senses' vision, values, and brand standards. + Coordinate transfers and welcome guests with drinks/towels. + Gather vouchers, laundry items, and guest preferences. + Input guest data, verify registration, and handle requests. + Arrange meals, activities, and payments. + Manage room service, IT support, and maintenance. + Assist with spa bookings and emergency protocols. + Prepare bills, confirm transport, and arrange luggage pickup. + Collect feedback, update guest history, and monitor guest satisfaction. + Maintain equipment, attend meetings, and resolve complaints. + Provide valet, safety services, and adhere to grooming standards. + Stay informed on events, promotions, and resort knowledge. **Requirements:** + Very good knowledge of Microsoft Software platforms. + Basic food and beverage service including kitchen skills. + Excellent knowledge of guest related functions and guest service. + Strong team mentality, and willingness to be of assistance as required. + Very good command over written and spoken English. + A second language is strongly preferred. + Exellent communication skill. + Well verse with Hotel organization. + Previous experience in a service, work-related role is a plus. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.