Summary

Influential, innovative and progressive, Gucci is creating a wholly modern approach to fashion. The House has redefined luxury for the 21st century, further reinforcing its position as one of the world’s most desirable fashion houses. Eclectic, contemporary, romantic—Gucci products represent the pinnacle of Italian craftsmanship and are unsurpassed for their quality and attention to detail. Gucci is part of the Kering Group, a world leader in apparel and accessories that owns a portfolio of powerful luxury and sport and lifestyle brands.

We are looking for a Senior Client Advisor to join our team in London - Heathrow Terminal 4 on a full time permanent contract.

You will be a Gucci brand ambassador responsible for achieving sales objectives by deepening client connections by providing every client with best-in-class service, elevated and unique experience, and strong client relationships. You also aspire to step into the sphere of store leadership by supporting on certain activities related to floor management and store functions.

Job Description

Key Accountabilities

Proactively engage and establish strong relationships with clients, making the client feel valued and at ease from the first point of contact by offering best-in-class serviceDeliver a personalized, client-centric experience, fostering strong and lasting relationships to drive repeat business and enhance brand loyaltyDrive individual and collective sales results through monitoring KPIs and maximizing selling opportunities in-store and remotelyFoster open and constructive communication with team members, being always collaborative and proposing effective solutionsSupport for a consistent and branded onboarding experience for new Client Advisors and support on facilitating training in collaboration with store managementAble to perform opening and closing procedures, inclusive of securing of assets such as safe combinations and keys to store

Key Requirements

Proven experience in a Supervisor or Senior role within Luxury FashionExcellent commercial awareness and ability to build and maintain a client bookPassion for fashion and knowledge of luxury fashion products and trendsHigh flexibility, strong communication skills and ability to adapt to different customersTeam-player mentality, ability to work in a fast moving and dynamic environmentFluent in English and preferably a second language

Gucci is made of people who are diverse, talented, and unique. You're invited to come and show us the Dream-maker that you are.

Job Type

Regular

Start Date

2025-10-18

Schedule

Full time

Organization

Gucci Ltd.