Summary

If you are a Dream-maker, this is the place for you. Together, we’ll create the real fabric of Gucci. A community of people united by the same passion: breaking new ground in the fashion world and beyond.

Job Description

Role Mission 

As a Gucci Operations Controller, you will be responsible for providing operational support to the business by overseeing an efficient stockroom and accurate inventory.  You will support management in day-to-day operations including troubleshooting operational, service, facilities, and compliance issues. 

 

You will serve as a “Gucci Ambassador” by promoting the Gucci Values and Amplifiers. Passion for the brand is conveyed through creating a branded, luxury client experience.  This person must possess a positive attitude, excellent communication skills and a passion for the brand. 

 

Key Accountabilities 

Operations 

Execute shipping and receiving process, reporting any issues to Store Director or Operations Manager and taking the necessary steps to resolve; 

Ensure timely movement of merchandise as directed by Store Director or Operations Manager while adhering to all procedures and guidelines, including but not limited to transfers, RTV’s and damages; 

Assist Store Director or Operations Manager with identifying problems in operations process and resolve them in quickly and timely manner; 

Maintain clear and accurate operations documents/procedures for reference purposes; 

Submit all 8300 and tax-exempt forms as received; 

Communicate all discrepancies/issues immediately to management; 

Process repairs and damages on a timely basis according to company guidelines; 

Assists with physical maintenance of the boutique; 

Place orders as needed for all supplies for the office and store; 

Ensure compliance with company standards, procedures, and security guidelines. 

 

Inventory 

Ensure an accurate and organized store inventory at all times;

Oversee store cycle counts, scheduled inventories, and reconciliation with support and direction from the Store Director or Operations Manager. 

 

Key Requirements 

Bachelor’s Degree preferred; 

Experience with technology to utilize internal retail systems and shipping software programs; Ability to meet physical requirements of the position including but not limited to climbing ladders, bending, lifting boxes; 

1 year of administrative or stock experience; preferably in a luxury environment; 

Strong attention to detail and ability to multitask; 

Familiar in Microsoft Word and Outlook; 

Flexibility to work a retail schedule, which will include evenings, weekends, and holidays. 

 

Key Pillars for Ways of Working 

 Execute the mission of the role with a Radically Client-Centric mindset Approach activities and relationships with a methodology that promotes Flat, Connected and Fast ways of collaborative working Be Relentlessly Creative and approach challenges with an innovative mindset Demonstrate that Everyone is an Owner through thoughts, actions, and behaviors 

 

Key Behaviors to Amplify What We Do 

 

Explore 

Considerate Thinker 

Sees the big picture and understands how own actions and decisions impact others and the organization as a whole 

Solutions Developer 

Actively scans the environment for new approaches, blending different ideas to come with creative yet effective solutions 

 

Deliver 

Accountable Achiever 

Actively gets things done, raising the bar for performance, and taking accountability for own actions 

Agile Advocate 

Driven by the sense of urgency, promotes change and takes smart risks in pursuit of goals 

 

Connect 

Connection Builder  

Builds trust-based relationships across boundaries and encourages collaboration 

Adapts own style to communicate impactfully 

People Enabler 

Empowers others by providing autonomy and encouraging self-expression, valuing, and amplifying each person’s uniqueness 

 

Build 

Continuous Learner  

Is self-aware, curious to learn and seeks feedback from others to continuously grow, always putting improvement over comfort 

Talent Builder  

Provides constructive and on-going feedback, coaches and helps others to achieve their full potential 

EOE M/D/F/V 

Job Type

Regular

Start Date

2025-07-31

Schedule

Full time

Organization

G Boutiques Inc.