Summary

Founded in Florence, Italy, in 1921, Gucci is one of the world’s leading luxury brands. Following the House’s centenary, Gucci forges ahead into the next hundred years, continuing to redefine luxury while celebrating the creativity, Italian craftsmanship, and innovation at the core of its values.

Gucci is part of the global luxury group Kering, which manages the development of a series of renowned Houses in fashion, leather goods, jewelry, and eyewear.

Discover more about Gucci at www.gucci.com.

Job Description

Role Mission:

As the Gucci Cashier, your role is to provide impeccable customer service while efficiently and accurately processing transactions of all types of payment methods and providing accurate day-end reports.

You will serve as an ambassador of the brand, embodying the luxury experience through delivering personalized attention, upholding the highest standards of professionalism, and ensuring that every transaction is conducted seamlessly with precision and integrity.

Key Accountabilities

Efficiently and accurately process all forms of payment transactions for client purchases while greeting clients warmly and assisting with their inquiries.Ensure the cashier area is kept clean, organized, and presentable at all times. This includes keeping the counter free of clutter and ensuring sufficient supplies are available.Process returns, exchanges, and refunds ensuring customer satisfaction while adhering to company guidelines, store policies, and with the supervision of store managers.Ensure the cash register balance is accurate at the end of each shift by reconciling transactions and verifying receipts.Follow security procedures to prevent theft and fraud, including verifying the authenticity and compliance of large cash transactions and monitoring and reporting suspicious activities.Follow company policies and procedures regarding cash handling, customer service, and store operations to ensure compliance and uphold brand standards.Participate in training sessions and meetings to stay updated on new products, sales techniques, and company policies.

Requirements

Previous experience in a similar role, preferably within the fashion retail industry or luxury sector.High degree of ethics, integrity, trustworthiness, and assertiveness in following company policies.Attention to details, organizational skills, and accuracy in cash handling activities.Proficiency in operating point-of-sale (POS) systems such as Xstore and Microsoft Office.Warm, hospitable, and professional attitude.  Ability to work in a fast-paced environment and manage clients’ needs efficiently and effectively.Good communication skills to collaborate with store management, sales teams, and other staff members.Flexibility to work varied hours, including weekends and holidays, as required by the retail industry.

Job Type

Fixed Term (Fixed Term)

Start Date

2025-07-01

Schedule

Full time

Organization

GG Luxury Goods GmbH