GSS Solution Engineer - Indonesia
Cisco
Join our innovative mission at Splunk to make machine data accessible, usable, and
valuable to everyone. We're not just a company, we're a community of passionate
individuals dedicated to our product, delivering unparalleled experiences for our
customers. At Splunk, commitment to our work, customers, fun, and, most importantly,
to each other's success is what drives us. Discover more about the unique Splunk
culture and how you can contribute to our journey!
The Splunk Family is a diverse and inclusive group, spanning sales, customer success,
support, marketing, and general administration functions. We thrive on teamwork,
celebrate our achievements, learn from setbacks, and uphold a culture rooted in
respect, transparency, and integrity. Join us for end-of-quarter celebrations, volunteering
opportunities, and a workplace that celebrates innovation, leadership, and creativity.
As a Solutions Engineer at Splunk, you'll be a pivotal technical sales resource for our
Commercial/Scale Account Managers across Asia. You'll serve as the domain expert for
our team, supporting our customers, partners, and prospects with your deep
understanding of Splunk technology and solutions.
Splunk SE’s are responsible for addressing technical questions regarding Splunk
technology, features, solutions, and applications. You will articulate Splunk technology
and product positioning to both business and technical users, guiding them towards
achieving their goals with our solutions.
If you're eager to work in an incredible place that fosters growth, learning, and creativity,
we want to hear from you. Apply now to become part of our journey, and let's make a
difference together.
Responsibilities:
+ Lead or participate in discovery sessions with prospects to uncover and validatesecurity opportunities, leveraging deep knowledge of cybersecurity threats andsolutions.
+ Demonstrate Splunk's security capabilities through technical demos, proof ofconcepts, and assessments focused on identifying, monitoring, and responding tosecurity threats.
+ Develop and maintain strong relationships with customers, focusing on the securityneeds throughout the sales cycle and ensuring Splunk is positioned as a key partnerin their security posture.
+ Address complex security-related technical questions, providing detailed insightsinto how Splunk can enhance the customer's security operations center (SOC)effectiveness.
+ Provide technical guidance on security best practices, assisting customers with theadoption of Splunk for security information and event management (SIEM), threatdetection, and response.
+ Facilitate remote and in-person engagements, including security workshops,seminars at conferences, and trade shows to showcase Splunk's leadership insecurity solutions.
+ Deep understanding of the cybersecurity landscape, including threats,vulnerabilities, and compliance requirements relevant to target customers’ industries.
+ Expertise in Splunk’s security solutions, with the ability to demonstrate how thesesolutions address complex security challenges and operational needs.
+ Participation in account and security strategy planning, identifying opportunities forSplunk to enhance security posture, streamline compliance, and improve incidentresponse capabilities.
+ Capability to articulate the security value and ROI of Splunk solutions, including casestudies demonstrating how Splunk has successfully mitigated risks for othercustomers.
+ Strong relationship-building skills with a focus on engaging with our customer’ssecurity teams and decision-makers throughout the sales cycle.
+ Analytical and problem-solving skills, adept at overcoming security-specific salesobstacles through innovative and adaptive strategies.
+ Commitment to continuous learning in cybersecurity, working closely with thepresales team to refine security messaging, techniques, and demonstrations.
Requirements:
+ Ability to develop a strong understanding of each target customer’s business,operations and industry trends, including understanding the strategic business andtechnology goals.
+ Understand how Splunk’s security solutions can provide capabilities and benefits inorder to address the client’s business needs.
+ Ability to participate in account planning and planning meetings to identify new andfollow up solutions, services and education opportunities.
+ Ability to support development and articulate business value/ROI case studies.
+ Establishing and maintaining strong relationships throughout the sales cycle, notlimited to our customer's technical staff.
+ Ability to be organised and analytical, and should be able to eliminate sales obstaclesusing creative and adaptive approaches.
+ You should be comfortable working for a dynamic technical organisation with a rapidlyexpanding customer base.
+ Work closely with the presales team and presales management to develop andcontinually improve working practices, best practices, presales processes.
Previous Experience:
+ Experience working with complex application environments, with the ability to understand relevant sources of machine data, such as performance logs, application logs, audit logs, security data sources, network centric data, etc
+ Experience and hands-on skills with operating systems like UNIX, Linux or Windows.
+ Experience and hands-on skills with scripting languages such as Python, as well as regular expression (RegEx) for log and pattern analysis would be an advantage
+ Prior experience with search engine technologies and query languages would be an advantage.
+ Knowledge of the sales process and sales methodologies would be an advantage
+ Hands-on experience with security data sources, such as IDS/IPS, firewalls, endpoint security solutions, and threat intelligence platforms.
+ Industry Security certifications would be highly advantageous.
+ Experience with security frameworks and regulations (NIST, ISO, GDPR, APP etc.and how Splunk can be leveraged for compliance and reporting.
+ 2+ years of security focused presales experience, ideally with a background in SIEM, endpoint security, network security, or related fields.
+ Able to communicate in Bahasa Indonesia
Join our team as a Solutions Engineer and help drive our continued growth by showcasing the technical excellence and value of our products to customers. If you're passionate about technology, customer success, and sales, we'd love to hear from you.
Splunk, a Cisco company, is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.
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