A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.
Job Description
The Groups & Events Coordinator is responsible for supporting the sales and planning process for group bookings, conferences, meetings, and events. This role involves coordination between clients, internal departments, and vendors to ensure seamless execution and exceptional guest experiences. The ideal candidate is detail-oriented, customer-focused, and thrives in a dynamic hospitality environment.
Coordinate and manage group and event inquiries from initial contact to post-event follow-up.
Prepare and issue proposals, contracts, event orders, and rooming lists.
Maintain accurate records of group and event details in the property management and sales systems.
Work closely with operations, catering, and front office teams to ensure all group/event requirements are communicated and executed effectively.
Assist with site inspections and client walkthroughs.
Handle administrative tasks including filing, updating reports, and maintaining client communication records.
Ensure all events meet brand standards and customer expectations.
Provide timely and professional responses to client inquiries and requests.
Support the Events & Sales team with coordination during peak business periods.
Qualifications At least 1-2 years sales experience in a 5-star / luxury hotel with groups & events focusBachelor’s Degree in any related fieldConfident communication skills, excellent written and verbal English is essentialSecond language preferred, but not mandatoryStrong analytical skills are a must. Ability to work well under pressure and effectively handle multiple, concurrent demands and appropriately prioritize responsibilities.Excellent computer skills (Microsoft Word, Excel, Outlook Express, Internet, e-mail)Positive attitude with excellent interpersonal and team building skillsAbility to influence and persuade with good negotiation techniquesAdditional InformationRelocate to remote area