GC&E Sales Executive

KEY RESPONSIBILITIES: 
•    Receive and convert incoming enquiries to achieve targets and maximize revenue. 
•    Build strong relationships with customers to fully understand their needs. 
•    Plan and communicate guest requirements to a high standard to ensure the delivery of events (in hotels Where no separate planning team).
TASKS: 
•    Handling enquiries – email and phone in line with the training which includes negotiation using the demand calendar and any other pricing or diary management tools. 
•    Delphi FDC entry – to load information into the system using the correct data entry SOP’s. 
•    Activities to be carried out and managed accurately with maximum information in the system.
•    Use and track Sales promotions including XSELLS and KIITF. 
•    Closing the deal to confirm business – using the necessary tools to drive revenue / confirmations i.e. concessions/show rounds/ involving key stakeholders to support. 
•    Contract the confirming business with the maximum information and necessary paperwork/payment, in order to ensure all planning information is captured for delivery of event.
•    Upon receipt of contract – make changes, update system and ensure revenue is correct before handing over. 
•    Working closely with Revenue Manager, GCE Manager or GCE Director to build relationships to support in conversion, engagement, driving revenue. 
•    Attend daily huddles o Event Planning actions (in hotels where no event planning team) to communicate details in BEO for operations team to deliver successful events. 
•    Action quality audit report from coordinators.

Required Qualifications:
•    Education: High school/GED 
•    Additional requirements (i.e. % of travel, etc.) No Travel Requirements