Group Sales & Events Manager
Pyramid Hotel Group
Property About Us Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! Location Description Discover the charm of Chaminade Resort & Spa in Santa Cruz, CA, where our team, managed by Pyramid Global, blends seamlessly into the scenic landscape. With 156 cozy guest rooms and 12,000 sq ft of meeting space spread across 12 unique venues, our resort is not just a workplace—it's a haven where nature meets hospitality. Beyond the stunning views, Chaminade Resort & Spa is where our culture fosters growth and opportunities. As part of the Pyramid Global family, you'll enjoy perks like a 401k with a company match and recognition programs tailored to celebrate your dedication. Join us in the heart of Santa Cruz at Chaminade Resort & Spa, where your career isn't just a job—it's an integral part of a workplace that nurtures personal and professional growth. Your journey to a fulfilling career amidst California's beauty starts here. Welcome to a workplace that feels as good as it looks! #PGH-CHA Overview ESSENTIAL FUNCTIONS: ·Proactively source and secure new social and small group business through networking, local outreach, prospecting, and partnerships with venues, event planners, and community organizations. · Manage all aspects of social and small group sales, from inquiry through execution, including contracting, detailing, and on-site servicing. · Act as the primary liaison for assigned groups, ensuring all details—room blocks, event spaces, F&B, AV, entertainment, transportation, décor, and vendor coordination—are planned and executed successfully. · Build and maintain strong relationships with local venues, event professionals, and referral sources to increase lead generation and business opportunities. · Promote and upsell the property’s facilities, services, and enhancements to maximize revenue (banquets, spa, catering, recreation, etc.). · Prepare accurate proposals, contracts, and banquet event orders (BEOs) and ensure timely distribution to operational departments. · Ensure group billing is accurate and complete; assist with resolving discrepancies. · Represent the property during site visits, tastings, and pre-event meetings with clients. · Provide exceptional service, ensuring client expectations are met or exceeded throughout the planning process and on event day. · Maintain current knowledge of competitor offerings, local event trends, and community organizations to remain competitive in the social market segment. · Attend required meetings (weekly sales meetings, BEO meetings, etc.) and contribute proactively. MARGINAL FUNCTIONS: · Support larger group sales and events as needed during peak periods. · Assist in hosting and participating in local networking, community events, and familiarization (FAM) tours to promote the property. · Contribute ideas for marketing initiatives and promotions to increase weekend/social group business. · Provide coverage for Sales or Events colleagues during absences or high business volume. Qualifications · Bachelor’s degree in related field preferred, or equivalent combination of education and work experience. · 1–4 years of experience in hotel sales, catering, or event planning, with a focus on social events, small meetings, or group sales. · Strong knowledge of event planning processes including space setup, F&B coordination, guestroom blocks, and vendor management. · Proven track record of proactive sales skills (prospecting, networking, lead generation). A people-oriented, relationship-driven person. · Excellent written and verbal communication skills; highly organized with strong attention to detail. · Ability to work evenings, weekends, and holidays as business demands. · Knowledge of hotel property management and sales systems (Delphi FDC, Maestro, or similar) preferred. Compensation Range The compensation for this position is $70,000.00/Yr. - $80,000.00/Yr. based on qualifications and experience.
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