The Hilton Americas-Houston, a premier event destination in downtown Houston, connected to the George R. Brown Convention Center via skywalk is looking to add a group reservations coordinator to their team! This is a fantastic entry-level opportunity to get your foot in the door within the hotel industry and grow your career with Hilton! 

Schedule: 

Monday–Friday between 8:00am-5:00pm

What Will I Be Doing? 

Processes group reservation information including rooming lists, suites, resumes and billing requirements.

Communicates and verifies information between Meeting Planners, Housing Bureaus, Meetings and Conventions and Front Office. 

Processes reservation request calls as appropriate, assists internal and external customers. 

Coordinates and implements department activities and projects. 

Provides clerical support and assistance to management.

What are we looking for?

1+ years of customer services experience 

 

Microsoft Word/Excel knowledge 

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Hotel industry background 

Reservations Experience 

OnQ & OnQ R&I knowledge & Passkey 

 

The Benefits – Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: 

Access to pay when you need it through DailyPay Medical Insurance Coverage – for you and your family Mental health resources including Employee Assistance Program Best-in-Class Paid Time Off (PTO) Go Hilton travel program: 100 nights of discounted travel Parental leave to support new parents Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications* 401K plan and company match to help save for your retirement Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount Career growth and development Team Member Resource Groups Recognition and rewards programsComplimentary Parking  

Discounted Team Member Meals

 

 

* Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. 

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